Sky Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Sky Casino. Please read them carefully before creating an account, depositing funds or participating in any games or promotions. By using the website, you acknowledge that you have read, understood and accepted these terms.

Sky Casino holds a United Kingdom Gambling Commission licence (ref. 065519-R-339675-001) and an Alderney Gambling Control Commission licence (ref. 207C1A), alongside authorisation in Ireland.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Sky Casino. They apply to the website, account services, games, promotions, payment features and any related services made available through the platform. Additional rules may apply to particular games, tournaments, promotions or other features. Where additional rules apply, they will be made available before you participate and should be read together with these terms.

By accessing or using Sky Casino, you confirm that you are legally permitted to participate in online gambling in Australia and that you will comply with all applicable laws and regulations. If you do not agree with these terms, you must not use the website or open an account. Sky Casino may update these terms from time to time. Updated terms will apply from the date they are published or otherwise brought to your attention, unless a different effective date is stated.

You are responsible for checking the current version of these terms. Continued use of the website after an update indicates acceptance of the revised terms. Some services may also be subject to privacy, responsible gambling and cookie information, which should be considered alongside these terms.

Eligibility and account registration

You must meet the minimum legal age for online gambling in your location and provide accurate information when registering.
You must use an account in your own name and must not create or control an account for another person.
You may be asked to verify your identity, age, location or source of funds before using particular services or withdrawing funds.
You must promptly update information that becomes inaccurate, incomplete or out of date.
Sky Casino may refuse an application, suspend an account or restrict access where verification cannot be completed or information appears misleading.

2. Your account and acceptable use

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, allow another person to use your account or leave your account accessible on a shared device. If you believe that your account has been accessed without permission, you should notify Sky Casino through the available support channel as soon as possible and change your password.

Each player should generally have only one account unless Sky Casino has expressly agreed otherwise. Duplicate accounts, false identities, automated account creation and attempts to bypass account controls are not permitted. Sky Casino may review related accounts where it reasonably believes that accounts are connected or are being used to avoid these terms.

Use the website only for lawful personal entertainment purposes.
Do not use software, devices or methods designed to interfere with the website, games, security systems or other players.
Do not attempt to exploit errors, defects, vulnerabilities or incorrect game results.
Do not introduce malicious code, spam, harmful material or content that could disrupt the platform.
Do not engage in fraud, money laundering, collusion, bonus abuse or any other dishonest activity.
Do not use funds, payment methods or personal details that belong to another person without proper authority.

Sky Casino may monitor activity for security, compliance, fraud prevention and responsible gambling purposes. If suspicious or prohibited activity is identified, access may be restricted while enquiries are conducted. Where permitted, relevant information may be shared with payment providers, service providers or competent authorities.

3. Deposits, withdrawals and game play

You may only deposit funds using payment methods made available through the website and that you are authorised to use. Deposits should be made for the purpose of participating in the services, not for transferring money to another person or account. Payment instructions, processing requirements and any applicable conditions will be displayed before a transaction is completed.

You should check transaction details carefully before confirming a deposit or withdrawal. A transaction may be delayed, declined, reversed or subject to additional checks for reasons including payment-provider requirements, verification, suspected fraud, technical issues or legal obligations. Sky Casino does not guarantee that every payment method will be available at all times.

Withdrawals may require completion of identity and payment checks. Funds will generally be returned using an appropriate method linked to the verified account, subject to operational, payment-provider and compliance requirements. You must not attempt to withdraw funds to a payment method that you are not authorised to use. Any applicable fees, conditions or processing information will be shown where relevant.

You are responsible for providing correct payment details and for any charges imposed by your bank, card issuer, payment provider or telecommunications provider. Sky Casino is not responsible for delays or costs caused by information supplied incorrectly by you or by a third-party provider outside its reasonable control.

Game results and technical issues

Games must be played according to the rules displayed on the website. Unless a specific game rule states otherwise, accepted results are determined by the relevant game system and recorded in Sky Casino’s systems. In the event of a clear technical error, malfunction or incorrectly settled result, Sky Casino may correct the affected transaction and take reasonable steps to restore the position that would have applied without the error.

You should maintain a stable internet connection and use supported software and devices. Sky Casino is not responsible for losses caused by your device, connection, browser, software or failure to follow displayed instructions. If a service becomes unavailable, Sky Casino may pause, cancel or reschedule affected activity where reasonably necessary.

4. Promotions, content and intellectual property

Promotions, bonuses and special offers may have separate eligibility requirements and promotional rules. These may include restrictions on account status, participation, deposits, games, wagering, expiry, withdrawals or the number of times an offer may be used. The rules for an offer will apply in addition to these terms. If there is an inconsistency, the specific promotional rules will generally govern the relevant offer.

Sky Casino may change, suspend or withdraw a promotion where this is reasonably necessary, including where an offer is affected by technical problems, misuse, legal requirements or circumstances outside reasonable control. A promotion must not be used dishonestly or in a way that defeats its intended purpose. Where an offer is obtained or used through error, fraud or abuse, associated benefits may be removed and related activity may be reviewed.

The website, including its design, text, logos, graphics, software and other materials, is owned by or licensed to the relevant rights holder. You may use the website for personal, non-commercial purposes in accordance with these terms. You must not copy, reproduce, modify, publish, distribute, reverse engineer or commercially exploit website content without permission, except where applicable law allows it.

5. Suspension, liability and general provisions

Sky Casino may suspend, close or restrict an account where it reasonably considers this necessary. Reasons may include a breach of these terms, failed verification, suspected fraud, payment concerns, responsible gambling safeguards, legal or regulatory obligations, prolonged inactivity or conduct that could harm the website or other users. Any remaining balance will be dealt with in accordance with applicable law and the circumstances of the account review.

You may stop using the website at any time and may request account closure through the available support process. Account closure does not remove obligations that arose before closure, including obligations concerning outstanding transactions, unlawful conduct, intellectual property or dispute resolution.

The website and its services may be affected by maintenance, outages, third-party services, internet limitations, changes in law or events outside reasonable control. To the extent permitted by law, Sky Casino does not guarantee uninterrupted availability, that the website will be free from errors, or that every feature will remain available indefinitely.

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable legislation. Subject to those rights, you use the website at your own risk and are responsible for complying with these terms and for protecting your account information.

If any part of these terms is found to be invalid or unenforceable, it will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms are governed by the laws that apply to the relevant service and your location, subject to any mandatory legal rights available to you.

For questions about these terms, account access, transactions or complaints, use the support options provided on the Sky Casino website. Do not send passwords, payment credentials or other sensitive information through an unsecured channel. If gambling is becoming difficult to control, consult the responsible gambling information on the website and consider taking a break or requesting account restrictions.